Effective Date: January 1, 2025
Beast Insights is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you use our payments intelligence platform.
Information We Collect
Personal Information
Account Information: Name, email address, job title, company name, phone number, and billing details when you create an account or subscribe to our services.
Communication Data: Information from your interactions with us, including support tickets, emails, and feedback.
Payment and Transaction Data
Transaction Information: Payment data you choose to share with our platform for analysis, including transaction amounts, approval rates, decline reasons, and chargeback data.
Financial Metrics: Business performance data related to payment processing, including GMV, transaction volumes, and payment method performance.
Note: We only access transaction data you explicitly authorize through our secure integrations or file uploads.
Technical Information
Usage Data: How you interact with our platform, features used, time spent, and navigation patterns.
Device Information: IP address, browser type, operating system, and device identifiers.
Performance Data: Platform performance metrics and error logs to improve our services.
How We Use Your Information
Service Delivery
- Provide payment intelligence analytics and insights
- Generate custom reports and benchmarking data
- Deliver real-time monitoring and alerts
- Process API requests and data integrations
Business Operations
- Manage your account and billing
- Provide customer support
- Improve our platform and develop new features
- Ensure platform security and prevent fraud
Communications
- Send service updates and important notifications
- Respond to inquiries and provide support
- Share relevant industry insights (with your consent)
How We Share Information
Service Providers
We work with trusted third-party providers for:
- Cloud hosting and data storage (AWS, Google Cloud)
- Payment processing for billing
- Customer support tools
- Security monitoring services
All providers are bound by strict data protection agreements.
Business Partners
We may share anonymized, aggregated data with payment networks and industry partners to improve payment ecosystem insights. Individual merchant data is never shared without explicit consent.
Legal Requirements
We may disclose information when required by law, regulation, legal process, or to protect the rights and safety of Beast Insights, our users, or others.
Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets, subject to the same privacy protections.
Data Security
Protection Measures
- Encryption: All data is encrypted in transit and at rest using industry-standard AES-256 encryption
- Access Controls: Role-based access with multi-factor authentication required for all team members
- Infrastructure: SOC 2 compliant cloud infrastructure with regular security audits
- Network Security: Firewalls, intrusion detection, and continuous monitoring
Data Retention
- Account Data: Retained while your account is active and for 3 years after termination
- Transaction Data: Retained for analytical purposes for up to 7 years or as required for regulatory compliance
- Communication Records: Retained for 5 years for support and legal purposes
Data Backups
We maintain secure backups to ensure data recovery capabilities while maintaining the same security standards as primary data storage.
Your Privacy Rights
Access and Control
- Access: Request copies of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Portability: Receive your data in a structured, machine-readable format
Communication Preferences
- Opt out of marketing communications (service notifications will continue)
- Choose your preferred communication channels
- Control frequency of non-essential communications
Data Processing Controls
- Control which data is processed for analytics
- Opt out of benchmarking data aggregation
- Request restrictions on specific data processing activities
International Data Transfers
Beast Insights operates globally and may transfer your data to countries outside your residence. We ensure appropriate safeguards through:
- Standard Contractual Clauses for EU data transfers
- Adequacy Decisions where available
- Binding Corporate Rules for internal transfers
Regional Privacy Rights
For European Union Residents (GDPR)
You have additional rights under GDPR, including:
- Right to object to processing
- Right to restrict processing
- Right to lodge complaints with supervisory authorities
- Enhanced consent and withdrawal rights
For California Residents (CCPA)
You have rights to:
- Know what personal information is collected
- Request deletion of personal information
- Opt-out of the sale of personal information (Note: We do not sell personal information)
- Non-discrimination for exercising privacy rights
For Other Jurisdictions
We comply with applicable local privacy laws and will honor equivalent rights where legally required.
Cookies and Tracking
Essential Cookies
We use necessary cookies for:
- Authentication and session management
- Security and fraud prevention
- Basic platform functionality
Analytics Cookies
With your consent, we use cookies to:
- Understand platform usage patterns
- Improve user experience
- Measure performance and identify issues
Third-Party Cookies
Our platform may include integrations with third-party services that use their own cookies. We encourage reviewing their privacy policies.
Cookie Controls
You can manage cookie preferences through your browser settings or our cookie preference center.
Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy to reflect:
- Changes in our services or business practices
- New legal requirements or regulatory guidance
- Improvements in privacy protection measures
We’ll notify you of material changes via email or platform notifications 30 days before they take effect.
Contact Us
For privacy-related questions, requests, or concerns:
Privacy Contact: info@beastinsights.co
Subject Line: “Privacy Inquiry”
Data Protection Officer: Available upon request for EU-related inquiries
Website: beastinsights.com
