Acquirer
An acquirer, or acquiring bank, is the financial institution that enables a merchant to accept credit or debit card payments. It routes transactions through the card networks, settles funds into the merchant’s account, and assumes liability for disputes or chargebacks.
Active Defense
Active Defense is Beast Insights’ proactive suite of automated strategies designed to detect and stop chargebacks, disputes, and fraud before they happen. By analyzing risk signals in real time, it helps merchants prevent revenue loss and maintain processor trust.
AI Dispute Response
AI Dispute Response is Beast Insights’ machine learning-powered system for automatically generating and submitting chargeback representments. It intelligently builds the best possible evidence package to maximize win rates while reducing manual review and labor.
Alert (Real-Time Alert)
A real-time alert is an instant notification triggered by critical payment events—like a dispute filing or transaction failure. Alerts enable teams to take immediate action, whether to resolve a dispute, retry a payment, or update fraud rules in real time.
API Integration
API integration connects Beast Insights with your payment systems, CRMs, or gateways for seamless, secure data sharing. It powers real-time analytics, automation, and optimization across your payment stack without requiring constant manual intervention.
Approval Rate
Approval rate is the percentage of total transactions that are successfully authorized by card issuers. It’s a key performance metric for revenue optimization, as even small drops in approval rates can result in significant losses in revenue.
Approval Rate Intelligence
Approval Rate Intelligence is Beast Insights’ automated monitoring engine that analyzes issuer responses, geo trends, and gateway behavior to detect approval rate drops early and recommend actions—like routing changes or retry strategies—to recover lost revenue.
Audit Trail
An audit trail is a comprehensive, tamper-proof record of every action taken within the Beast Insights platform. It supports internal compliance, security audits, and chargeback defense by showing who did what and when during every stage of the payment or dispute process.
Bank Identification Number (BIN)
The first six digits of a credit or debit card number, used to identify the issuing bank or card network. BINs help detect card origin, assess risk, and are often analyzed during fraud detection, chargeback analysis, and transaction monitoring.
Batch Processing
Batch processing refers to grouping and settling multiple card transactions at once, typically at scheduled times. Common in payment operations, it reduces processing overhead but can delay settlement compared to real-time individual transaction processing.
Billing Descriptor
The description that appears on a cardholder’s billing statement for a purchase. Clear, recognizable billing descriptors help reduce chargebacks by preventing customers from disputing transactions they don’t immediately recognize.
BIN Attack
A BIN attack is a type of credit card fraud where attackers use automated tools to guess valid card numbers by exploiting known Bank Identification Numbers (BINs). These attacks often involve testing thousands of combinations to find active cards.
Blacklisting
Blacklisting involves blocking certain users, payment methods, devices, or IP addresses from transacting. It’s used to prevent repeat fraud or chargebacks and is often applied automatically by fraud detection systems.
Brand Monitoring
Brand monitoring refers to tracking a merchant’s standing with card networks (Visa, Mastercard, etc.). Merchants must stay within dispute and fraud thresholds to avoid penalties, higher fees, or enrollment in monitoring programs.
Card Association
Card associations (like Visa, Mastercard, Discover, and Amex) govern the rules for payment processing, including transaction flows, dispute resolution, and security requirements. They also manage card brand programs and compliance enforcement.
Card Not Present (CNP) Transaction
A CNP transaction occurs when the cardholder doesn’t physically present the card at checkout—common in eCommerce. CNP transactions carry higher fraud risk and require extra verification steps like CVV or 3DS.
Card Verification Value (CVV)
A 3- or 4-digit code printed on payment cards used to verify card-not-present transactions. Required during online purchases, CVV helps prevent fraud by confirming the buyer has physical access to the card.
Chargeback
A chargeback is a transaction reversal initiated by the cardholder’s bank due to fraud, disputes, or processing errors. Merchants must respond with evidence to contest it or risk losing revenue, incurring fees, and damaging their processing reputation.
Chargeback Automation
Chargeback automation uses AI and rules-based systems to generate and submit evidence packages for disputed transactions. Beast Insights automates the full workflow—collecting data, formatting responses, and submitting them to maximize recovery rates.
Chargeback Cost
The full financial impact of a chargeback, including the transaction amount, chargeback fees, lost products or services, and operational costs. High chargeback costs can significantly erode profit margins.
Chargeback Defense
Chargeback defense includes all systems, strategies, and workflows used to prevent, detect, and respond to chargebacks. Beast Insights offers a dual-engine approach to address both chargeback prevention and evidence-based recovery.
Chargeback Fraud
Chargeback fraud, also known as friendly fraud, occurs when a cardholder disputes a legitimate transaction—either mistakenly or maliciously—to get a refund while keeping the product or service.
Chargeback Prevention Alert
A chargeback prevention alert is an early warning—triggered by networks like Verifi or Ethoca—that a dispute is incoming. Merchants can respond by issuing a refund or resolving the issue before a chargeback is filed.
Chargeback Ratio
The chargeback ratio is the percentage of total transactions that result in chargebacks. Monitored monthly, this ratio must remain below thresholds set by card networks to avoid penalties and account restrictions.
Data Breach
A data breach occurs when sensitive customer or payment data is exposed, accessed, or stolen. This can lead to fraud, regulatory fines, and loss of customer trust. It’s crucial for merchants to implement strong security measures and monitoring.
Data Normalization
Data normalization is the process of standardizing different data formats from various systems (gateways, CRMs, etc.) to ensure consistency in analysis. It enables accurate reporting, insights, and decision-making across platforms.
Data Unification Engine
Beast Insights’ proprietary Data Unification Engine consolidates transaction, fraud, chargeback, and CRM data into a single, cohesive view. It powers platform intelligence and enables seamless cross-system insights.
Decline Code
A decline code is a message returned by an issuer explaining why a transaction was not approved. Codes include reasons like insufficient funds, expired card, or suspected fraud. These insights help optimize retry and routing strategies.
Decline Rate
The decline rate represents the percentage of total transactions that fail authorization. A high decline rate may indicate fraud issues, poor routing, or gateway problems and leads to revenue loss if not addressed.
Defense Engine
The Defense Engine is one half of Beast Insights’ dual-engine platform. It focuses on preventing and responding to fraud and chargebacks through intelligent automation, alert systems, and dispute resolution tools.
Dispute
A dispute is a cardholder-initiated challenge to a transaction. If unresolved, it may escalate into a chargeback. Disputes can stem from fraud, service issues, or billing confusion and require timely, evidence-backed responses.
Dispute Lifecycle
The dispute lifecycle describes the stages a disputed transaction passes through—from initial inquiry to chargeback filing, representment (merchant response), pre-arbitration, and final resolution.
Dispute Ratio
Dispute ratio is the percentage of total transactions that become disputes. A high dispute ratio can trigger card brand penalties, place merchants in monitoring programs, or even lead to account termination.
Dispute Reason Code Analysis
This analysis involves breaking down chargeback reason codes (e.g., fraud, service not received) to uncover common causes. It helps merchants identify patterns and implement targeted strategies to reduce dispute volume.
Dual-Engine Platform
Beast Insights’ Dual-Engine Platform combines Revenue Optimization and Defense Engines. It enables businesses to maximize payment success while minimizing fraud, disputes, and lost revenue in a single, integrated solution.
Ethoca Alert
An Ethoca Alert is a real-time notification from Mastercard’s Ethoca network indicating a customer has initiated a dispute. Merchants can act quickly—refunding or resolving the issue—before the chargeback posts.
Evidence Package (Chargeback Representment Package)
An evidence package is a structured set of documents and data used to respond to a chargeback. It includes transaction records, delivery proofs, and communication logs to prove the charge was valid.
Excessive Chargeback Merchant (ECM)
A merchant flagged by card brands for consistently high chargeback ratios is placed in the ECM program. This status can result in fines, higher processing fees, and even being banned from certain networks.
External Fraud
External fraud is committed by individuals or organizations outside the merchant’s business, often involving stolen cards, identity theft, or automated bot attacks to exploit payment systems.
Failed Payment Recovery
Failed payment recovery refers to the tactics and tools used to recover revenue from declined transactions. Beast Insights applies smart retries and routing to convert failed attempts into successful payments.
Fallback Transaction
A fallback transaction occurs when EMV chip authentication fails, and the transaction is completed using the card’s magnetic stripe. These are riskier and may not qualify for liability protection.
False Decline
A false decline happens when a legitimate transaction is incorrectly rejected by fraud filters or processors. It leads to lost revenue, poor customer experience, and brand damage if not addressed with smarter fraud tools.
Fee (Chargeback Fee)
A chargeback fee is a nonrefundable amount (usually $15–$100) charged to merchants when a dispute is filed. It adds to the cost of lost revenue and makes managing chargebacks even more critical.
Field 44
Field 44 is a section within a chargeback notification that provides additional data about the dispute, including reason code, evidence requirements, or issuer notes. It’s key for understanding and responding correctly.
Financial Institution
A financial institution is a bank or credit union involved in issuing cards, acquiring transactions, or processing payments. They play a central role in authorizations, settlements, and disputes.
First Chargeback
The first chargeback is the initial dispute filed on a transaction. It’s the merchant’s first chance to respond with evidence. If unresolved, it may escalate to pre-arbitration or arbitration stages.
First-Party Fraud
First-party fraud involves the cardholder disputing a legitimate transaction, often to get a refund for a product or service they received. Also known as friendly fraud, it’s a major cause of disputes.
Fraud Filter
A fraud filter is an automated rule or system that screens transactions for risk signals before they’re authorized. Common filters include AVS mismatch, velocity limits, and geolocation anomalies.
Fraud Monitoring Program (FMP)
The Fraud Monitoring Program (FMP) is a compliance initiative by card networks. Merchants with high fraud rates are placed in FMP, facing fees and heightened scrutiny until metrics improve.
Fraud Score
Fraud score is a numeric risk rating assigned to transactions by Beast Insights or third-party tools. A higher score indicates a higher likelihood of fraud, guiding approval, review, or block decisions.
Friendly Fraud
Friendly fraud is when legitimate customers dispute a valid transaction—whether intentionally or by mistake. It’s one of the hardest types of fraud to prevent, as it involves real cardholders.
Fulfillment Proof
Fulfillment proof includes documents or data—like delivery tracking, IP logs, or digital access confirmation—used to show that a product or service was provided as promised in response to a chargeback.
Gateway (Payment Gateway)
A payment gateway is a secure service that transmits payment data between the merchant, the acquiring bank, and the card networks. It handles the authorization, encryption, and secure communication of online and in-store transactions.
Gateway Performance Analytics
Gateway Performance Analytics track key metrics such as approval rates, decline rates, latency, and transaction costs. Beast Insights uses this data to recommend the best-performing gateways for cost savings and improved payment success.
GMV (Gross Merchandise Value)
Gross Merchandise Value (GMV) is the total value of goods sold through a platform before deductions like returns, fees, or chargebacks. It’s a top-line measure of transaction volume and merchant sales performance.
Granular Reporting
Granular reporting breaks down transaction data by channel, customer, location, product, and more. It helps merchants identify performance patterns and revenue trends to make data-backed decisions with a high level of precision.
Greylist
A greylist is a risk management tool that temporarily flags or holds potentially risky transactions instead of blocking them outright. It allows time for additional checks while reducing false declines.
High-Risk Industry
High-risk industries include sectors like adult entertainment, supplements, gaming, CBD, or subscription services. These verticals are more prone to chargebacks and fraud, requiring advanced analytics and proactive defense.
High-Risk Merchant
A high-risk merchant is one flagged by acquirers or card networks for elevated dispute rates, high processing volumes, or operating in risky industries. They often face higher fees and stricter compliance requirements.
Hold (Funds Hold)
A hold is when an acquirer or processor temporarily withholds settlement funds from a merchant due to high dispute rates, risk flags, or compliance concerns. It delays cash flow and may require additional documentation to resolve.
Hosted Payment Page
A hosted payment page is a secure, third-party checkout page used to process payments. It helps merchants meet PCI compliance and reduces exposure to sensitive data by outsourcing payment handling.
Integration (No-Code Integration)
Integration is the process of connecting systems like Beast Insights with payment gateways, CRMs, and billing platforms. No-code integrations make this possible without custom development or engineering work.
Interchange Fee
An interchange fee is paid by the acquirer to the issuing bank for each card transaction. Set by card networks, it compensates the issuer for transaction risks and is a major part of merchant processing costs.
Internal Fraud
Internal fraud refers to fraudulent activity committed by insiders such as employees or partners. It includes misuse of customer data, unauthorized refunds, or manipulating transaction records for personal gain.
International Transaction
An international transaction involves buyers and sellers in different countries. These payments often incur additional fees and face higher fraud risk due to cross-border complexities and currency exchange.
Invoice Fraud
Invoice fraud happens when criminals send fake invoices to merchants in hopes of getting paid for services never rendered. It’s common in B2B transactions and can result in serious financial losses if unnoticed.
Issuer (Issuing Bank)
The issuing bank is the financial institution that provides credit or debit cards to consumers. It approves or declines transactions based on account status, available funds, fraud risk, and other factors.
Issuer Decline
An issuer decline is a payment rejection from the cardholder’s bank. Common reasons include insufficient funds, expired card, suspected fraud, or incorrect details. High issuer declines hurt approval rates.
Jurisdictional Risk
Jurisdictional risk refers to the compliance, regulatory, and fraud risks associated with transacting in specific countries. Some regions are flagged for high chargeback rates, restricted industries, or lack of payment protections.
KYC (Know Your Customer)
KYC is a legal and compliance process where businesses verify the identities of their customers to prevent fraud, money laundering, or illegal transactions. It typically involves collecting ID, proof of address, and other personal data.
Lateral Movement (Fraud)
Lateral movement is a fraud tactic where an attacker gains access to one system and then expands access to other connected systems. It’s common in coordinated attacks targeting multiple aspects of a payment stack.
Laundering (Transaction Laundering)
Transaction laundering occurs when a business processes payments for another business without disclosing it. It’s illegal and can lead to hefty fines, account shutdowns, and reputational damage.
Liability Shift
Liability shift refers to a change in financial responsibility for fraud or disputes—often triggered by EMV, 3DS, or authentication methods. If security protocols aren’t met, merchants may bear the loss instead of issuers.
Lifetime Value (LTV)
Customer Lifetime Value (LTV) is the total revenue a business expects to earn from a customer throughout their entire relationship. It’s a core KPI for long-term growth and is often optimized through churn reduction and smart billing.
Loader Attack
A loader attack is when fraudsters test large numbers of stolen card numbers on a merchant’s site using automation. These rapid-fire attempts can damage approval rates and result in mass disputes if not blocked quickly.
Log File (Transaction Log)
A log file is a detailed record of payment activity, including timestamps, status updates, and system actions. It’s vital for auditing, investigating fraud, and proving fulfillment or transaction history.
Lost Revenue
Lost revenue includes money forfeited due to chargebacks, failed payments, fraud, or operational inefficiencies. Beast Insights identifies and recovers lost revenue using AI-driven analytics and optimization tools.
Low-Value Dispute
A low-value dispute is a chargeback for a small dollar amount. These are often resolved through automated refunds or preemptive workflows to avoid processor penalties while minimizing operational overhead.
LTV Protection
LTV Protection is Beast Insights’ suite of tools aimed at reducing customer churn, increasing successful payments, and protecting the long-term value of customer relationships through proactive fraud and revenue strategies.
Machine Learning (ML)
Machine Learning is a type of AI that uses algorithms to analyze large volumes of data and improve decision-making over time. Beast Insights applies ML to predict fraud, optimize payment routing, and generate effective dispute responses.
Manual Review
Manual review involves a human analyst evaluating a transaction flagged by automated systems as potentially risky. It’s a safeguard to prevent false declines and ensure high-value transactions aren’t blocked incorrectly.
Margin Analytics
Margin Analytics reveals how much profit is earned after payment costs, fraud, and chargebacks. Beast Insights breaks margins down by channel, gateway, or geography to identify hidden profit leaks.
Merchant Account
A merchant account is a special type of bank account that allows businesses to accept credit or debit card payments. It holds funds temporarily before they’re transferred to the business’s main operating account.
Merchant Category Code (MCC)
MCCs are four-digit codes assigned to merchants that categorize their business type. They affect processing fees, fraud rules, and risk ratings. Some MCCs are flagged as high-risk by card networks.
Merchant Identification Number (MID)
A MID is a unique number assigned by the acquiring bank to identify a merchant in the payments ecosystem. It’s used for tracking transaction history, managing accounts, and flagging risk.
Merchant of Record (MoR)
The Merchant of Record is the legal entity responsible for processing payments, issuing refunds, handling chargebacks, and ensuring compliance. It’s the official party listed on a customer’s billing statement.
Mixed-Use Account
A mixed-use account processes transactions for more than one business or product under a single MID, which is often against card brand rules. This increases the risk of chargebacks and compliance violations.
Monthly Volume
Monthly volume is the total value of card transactions processed by a merchant in a given month. It’s used to assess risk, negotiate processing rates, and track growth or performance.
Multi-Processor Routing
Multi-Processor Routing is the practice of sending transactions through different acquiring banks or gateways based on performance data. It helps boost approval rates and reduce payment costs.
Negative Option Billing
Negative Option Billing is a subscription billing model where customers are charged automatically unless they cancel. It must be clearly disclosed to comply with regulations and avoid disputes.
Network Rules
Network rules are policies set by card networks like Visa and Mastercard. They govern everything from transaction formatting to dispute timelines and merchant conduct, and are enforced through penalties.
No-Code Integration
No-code integration allows platforms like Beast Insights to connect with payment systems, CRMs, or gateways without custom development. It accelerates time-to-value and reduces technical overhead.
Non-Qualified Transaction
A non-qualified transaction is one that doesn’t meet card brand requirements for preferred rates. These typically incur higher interchange fees due to issues like delayed settlement or missing security data.
Notification of Chargeback
A formal notice sent by a processor or card brand alerting a merchant that a cardholder has initiated a chargeback. It kicks off the timeline for gathering and submitting evidence.
Omnichannel Payments
Omnichannel payments refer to accepting and managing payments across multiple sales channels—like web, mobile, and in-store—while maintaining a unified customer and transaction view.
Onboarding (Merchant Onboarding)
Merchant onboarding is the process of verifying, registering, and setting up a business to accept card payments. It includes KYC checks, risk profiling, and integrating with payment systems.
Open Banking
Open Banking allows third-party providers to access consumer financial data (with consent) via APIs. It supports alternative payments, financial planning, and real-time transaction insights.
Operational Risk
Operational risk includes threats like human error, system failures, or process issues that impact payment operations. Identifying and managing these risks is key to maintaining consistent cash flow.
Optimization Engine
Beast Insights’ Optimization Engine uses analytics and automation to improve revenue by increasing approval rates, reducing fraud, and boosting customer LTV—all without manual tuning.
Out-of-Band Authentication
Out-of-band authentication is a security method that uses a separate channel (like SMS or push notification) to verify a user’s identity, reducing fraud during sensitive transactions.
Outbound Refund
An outbound refund is a merchant-initiated return of funds to a customer, typically used to preempt disputes or resolve complaints before they escalate into chargebacks.
PAN (Primary Account Number)
The full card number printed on a debit or credit card. Beast Insights never stores full PANs to ensure compliance with PCI standards and to protect cardholder data.
Partner Integration
Partner integrations connect Beast Insights with providers like Verifi, Ethoca, or payment gateways, enabling data sharing, alert handling, and automation to improve performance.
Payment Aggregator
A payment aggregator processes payments for many merchants under one account. Popular with small businesses, it offers quick setup but may pose risk and compliance challenges.
Payment Command Center
The Payment Command Center is Beast Insights’ dashboard that gives merchants real-time control and visibility over all aspects of their payment stack—from approvals to chargebacks.
Payment Gateway
A payment gateway securely transmits payment details between the customer, merchant, acquiring bank, and card networks. It handles authorization and encryption of transactions.
Payment Orchestration
Payment orchestration refers to managing and routing transactions across multiple processors, gateways, and fraud tools automatically to optimize performance and reduce costs.
Payment Processor
A payment processor handles the technical flow of card payments, including authorization, settlement, and clearing. It acts as the bridge between merchants, acquirers, and networks.
PCI DSS (Payment Card Industry Data Security Standard)
PCI DSS is a global security standard for businesses that handle card payments. It outlines requirements for protecting cardholder data and is enforced by card networks.
Pending Transaction
A pending transaction has been authorized by the issuer but not yet settled. It appears as a temporary charge on the customer’s account and may update or disappear after settlement.
Performance Analytics
Performance Analytics track key metrics—like approval rates, chargebacks, and fraud losses—over time. Beast Insights uses this data to identify bottlenecks and optimization opportunities.
Platform Intelligence
Platform Intelligence is the combination of AI, data unification, and automation that powers Beast Insights’ ability to generate alerts, forecasts, and actionable insights for payment performance.
Plug-and-Play Integration
Plug-and-play integrations enable merchants to activate connections to payment platforms, CRMs, or tools without custom setup. This simplifies onboarding and accelerates time-to-value.
Predictive Analytics
Predictive analytics use AI to forecast future outcomes based on historical data. Beast Insights uses these models to predict fraud, payment failure, and churn before they happen.
Prevention Alerts
Prevention alerts are early warnings—typically from Verifi or Ethoca—about likely disputes or fraud. Merchants can act on these alerts to resolve issues before they become chargebacks.
Processor Routing Insights
These are data-driven recommendations showing which gateways or processors deliver the best approval rates, lowest fees, and most stable performance for specific transaction types.
Profit Leak
Profit leak refers to revenue lost due to inefficiencies in payment routing, failed transactions, high fees, or preventable disputes. Beast Insights detects and fixes these to improve margin.
Qualified Transaction
A qualified transaction meets all network criteria for the lowest interchange rate, typically including quick settlement and strong authentication. These save merchants money on processing fees.
Quick Dispute Resolution
Quick dispute resolution refers to fast, often automated responses to customer issues. It prevents chargebacks by addressing complaints early with refunds or clarifications.
Real-Time Alerts
Real-time alerts notify merchants the moment critical payment events occur—such as declines, disputes, or fraud triggers—allowing for immediate intervention and resolution.
Recurring Billing
Recurring billing automatically charges customers on a schedule—like subscriptions or memberships. It boosts LTV but requires robust retry logic and churn management.
Refund
A refund is when a merchant reverses a transaction and returns funds to the customer. Timely refunds can prevent disputes and maintain customer trust.
Regulatory Compliance
Regulatory compliance means meeting legal and industry requirements such as PCI DSS, GDPR, and SOC 2. Beast Insights helps ensure data handling and processes meet these standards.
Representment
Representment is the process of responding to a chargeback by submitting evidence that proves the transaction was valid. It’s merchants’ opportunity to win back lost revenue.
Revenue Intelligence
Revenue Intelligence refers to the tools and insights Beast Insights uses to uncover hidden revenue opportunities, prevent losses, and drive growth across the payment lifecycle.
Revenue Leakage
Revenue leakage happens when merchants lose income to preventable issues like failed payments, fraud, and poor routing. Beast Insights identifies and closes these gaps.
Revenue Optimization
Revenue Optimization includes strategies and tools focused on increasing approval rates, reducing costs, and preventing fraud. Beast Insights delivers this through automation and intelligence.
Revenue Recovery
Revenue recovery is the process of reclaiming lost funds due to failed payments, disputes, or fraud. It’s a core value Beast Insights delivers through automated workflows.
Risk Score
A risk score is a numerical value assigned to a transaction indicating its likelihood of being fraudulent or resulting in a chargeback. It informs approve, deny, or review decisions.
Root-Cause Insights
Root-cause insights help identify the real reasons behind payment failures or chargebacks—like routing errors or customer confusion—so merchants can fix problems at the source.
Routing Logic
Routing logic defines the rules for directing transactions through specific processors or gateways to optimize approval rates, reduce costs, and manage geographic risk.
Safe Merchant Program
A card network or processor initiative that rewards merchants with low fraud and chargeback rates. Benefits may include reduced fees, relaxed monitoring, and improved processing privileges.
Settlement
Settlement is the process of transferring funds from the cardholder’s bank to the merchant’s account after a transaction is authorized and cleared. Timing may vary based on processor policies.
Settlement Delay
Settlement delay occurs when funds from completed transactions are held temporarily, often due to risk reviews, compliance issues, or processor policies. It can impact cash flow and operations.
Shadow Billing
Shadow billing is a fraudulent practice where merchants charge customers without proper disclosure or consent, often through hidden fees or unauthorized recurring charges.
Shopping Cart Abandonment
Shopping cart abandonment refers to when users add items to an online cart but leave without completing the purchase. It’s a key eCommerce metric linked to UX, trust, and payment friction.
Smart Auto-Refund
Beast Insights’ Smart Auto-Refund automatically issues refunds for low-value or high-risk disputes before they escalate to chargebacks. It helps maintain processor trust and dispute ratios.
Smart Retry
Smart Retry is an intelligent feature that re-attempts failed transactions using optimized timing, gateways, or routing strategies. It increases recovery rates and improves customer experience.
SOC 2 Compliance
SOC 2 is a cybersecurity certification proving an organization has secure systems and data handling practices. It’s critical for SaaS and fintech platforms that process sensitive customer data.
Subscription Analytics
Subscription analytics track key metrics like churn, LTV, retry success, and approval rates across recurring billing models. They help merchants retain customers and optimize recurring revenue.
Subscription Churn
Subscription churn measures the rate at which customers cancel or fail to renew subscriptions. High churn is a red flag for lost revenue, poor retention, or failed payment recovery.
Success Team
The Success Team at Beast Insights supports clients through onboarding, configuration, optimization, and ongoing success planning to ensure maximum ROI from the platform.
Suspicious Activity Report (SAR)
A Suspicious Activity Report is filed with banks or regulators when fraud, money laundering, or other criminal behavior is suspected. SARs help track and investigate financial crime.
Threshold Monitoring
Threshold Monitoring tracks metrics like fraud or chargeback ratios in real time, alerting merchants when they’re close to card network or processor limits that could trigger penalties.
Tokenization
Tokenization replaces sensitive payment card data with a unique, non-sensitive token. It protects cardholder data and helps merchants stay PCI compliant by reducing risk exposure.
Transaction Decline
A transaction decline happens when a payment is rejected by the gateway, processor, or issuer. Reasons vary—insufficient funds, expired card, fraud suspicion—and require tailored retry or routing.
Transaction Fee
A transaction fee is charged per payment processed. It includes interchange, processor markup, and other costs. Reducing transaction fees is a core part of payment optimization.
Transaction ID
A unique identifier assigned to each payment attempt. It’s used to track, audit, and reconcile payments across systems and is essential for investigating issues or chargebacks.
Transaction Monitoring
Transaction monitoring is the continuous analysis of payments to detect suspicious or unusual patterns. It supports fraud detection, compliance, and operational quality control.
Transaction Routing
Transaction routing determines how a payment is directed to a gateway or processor. Dynamic routing strategies can improve approval rates, reduce costs, and manage risk exposure.
Trial-to-Paid Conversion Rate
The percentage of users who convert from a free trial to a paying subscription. It’s a vital metric for SaaS and subscription businesses looking to grow revenue efficiently.
Unauthorized Transaction
An unauthorized transaction occurs when a card is used without the account holder’s consent. These often result in chargebacks and require strong fraud tools and verification processes.
Uncaptured Revenue
Uncaptured revenue is potential income lost when payments fail or customers abandon checkout. Beast Insights identifies and recovers uncaptured revenue using smart retries and alerts.
Unification (Data Unification)
Data unification brings together information from payment gateways, CRMs, billing platforms, and dispute systems into a single source of truth. It powers more accurate analysis and faster decisions.
Up-Sell
An up-sell is a strategy to increase average order value by encouraging customers to purchase higher-tier products or add-ons during checkout. Effective up-sells drive incremental revenue.
User Authentication
User authentication verifies a customer’s identity before processing a transaction or granting access. It helps prevent fraud and ensures compliance with security protocols.
Verifi Alert
A Verifi Alert is a real-time notification from Visa’s Verifi network that a dispute is imminent. Merchants can take proactive steps—like issuing a refund—to prevent a chargeback.
Verification (Payment Verification)
Payment verification confirms the legitimacy of a transaction using tools like CVV, AVS, and 3DS. It helps reduce fraud and improves issuer trust, boosting approval rates.
Visa Dispute Monitoring Program (VDMP)
The VDMP is Visa’s program for merchants with high dispute rates. Participants face increased fees, stricter rules, and monitoring until ratios return to acceptable levels.
Voided Transaction
A voided transaction is canceled before settlement, meaning the customer won’t be charged. It’s often used to fix duplicate charges or errors before funds move.
White-Label Solution
A white-label solution is a rebrandable version of Beast Insights’ platform that partners can offer under their own name. It allows resellers to deliver value without building their own tech.
Whitelist
A whitelist is a list of trusted customers, IP addresses, or payment methods that bypass certain fraud controls. It reduces friction for known good users while maintaining security.
Win Rate (Chargeback Win Rate)
Chargeback win rate measures the percentage of disputes successfully reversed in favor of the merchant after representment. A high win rate indicates strong evidence and response quality.
XML Feed
An XML feed is a structured data format used to transmit transaction details, reconciliation data, or reporting outputs between systems. It’s commonly used in integrations and data transfers.
Yield Optimization
Yield optimization involves using data, analytics, and automation to maximize profit from each transaction. It includes improving approval rates, reducing fees, and minimizing fraud losses.
Zero Liability
Zero liability is a cardholder protection policy that ensures users are not held responsible for unauthorized transactions. It builds trust and requires issuers to cover fraud-related losses.
Zero-Party Data
Zero-party data is information that customers intentionally share—like preferences or purchase intent. It’s highly accurate and privacy-friendly, ideal for personalization and marketing.
