Terms & Policies

Welcome to Beast Insights. To ensure transparency and clarity, we’ve outlined our policies regarding refunds, service delivery, returns, and cancellations. By using our platform, you agree to these policies. If you have any questions, please contact us at support@beastinsights.co.

1. Refund Policy

We strive to provide high-quality analytics solutions, but if you are unsatisfied with your purchase, you may be eligible for a refund under the following conditions:

Eligibility for Refunds:

  • Refund requests must be made within 7 days of the initial purchase.
  • Refunds are applicable only for first-time purchases and do not apply to renewals or recurring payments.
  • If you have used the platform extensively within the first 7 days, we reserve the right to deny a refund.

Non-Refundable Situations:

  • Refunds are not applicable for services that have been fully utilized or accessed for a significant portion of the billing period.
  • If you have received extensive support, training, or onboarding, the refund request may be denied.
  • Refunds are not provided for add-on services such as custom API configurations, extra CRM instances, or consulting sessions.

How to Request a Refund:

  • Send an email to support@beastinsights.co with your account details and a brief explanation of why you’re requesting a refund.
  • Our team will review your request within 5 business days and process eligible refunds within 7 business days after approval.

2. Shipping & Delivery Policy

Since Beast Insights is a SaaS (Software as a Service) platform, all services are delivered digitally.

How We Deliver Our Services:

  • Upon successful payment, users will receive a confirmation email with login credentials and access instructions.
  • The platform is accessible 24/7 through our web-based interface.
  • Any onboarding assistance or setup calls can be scheduled based on your selected plan.

Delivery Issues & Support:

  • If you experience access issues, delays in receiving credentials, or technical difficulties, please contact us at support@beastinsights.co for immediate assistance.

3. Return Policy

Beast Insights provides digital services that are not eligible for returns. However, if you experience technical issues or are unsatisfied with our platform, we encourage you to:

  • Contact our support team for troubleshooting assistance.
  • Request a refund (if eligible under our Refund Policy).

We are committed to providing a seamless experience and will work with you to resolve any concerns.

4. Cancellation Policy

We offer flexible subscription plans, allowing customers to cancel their service anytime.

How to Cancel Your Subscription:

  • Users can self-cancel their subscription by navigating to the Billing or Subscription section in their account settings.
  • Alternatively, you can request cancellation by emailing support@beastinsights.co at least 3 days before the next billing cycle to avoid automatic renewal.

Cancellation Terms:

  • Your subscription will remain active until the end of the current billing cycle after cancellation.
  • No partial refunds are provided for unused days within an active billing cycle.
  • Once canceled, you will lose access to premium features at the end of your subscription period.

Reactivation:

  • If you wish to reactivate your subscription, you can do so at any time from your account dashboard or by reaching out to support.

5. Contact Us

If you have any questions or need further assistance, feel free to reach out to us:

📧 Email: support@beastinsights.co
🌐 Website: www.beastinsights.com

We appreciate your trust in Beast Insights and are committed to providing a seamless experience for your business.