Integrations · Shopify

Every Shopify chargeback, traced back to what caused it

Shopify tells you a dispute was filed. It does not tell you which product, which traffic source or which kind of customer keeps producing them. Beast reads your Shopify orders, joins them to your payment and dispute data, and breaks every chargeback, refund and alert down along the lines you actually sell on.

Read-only Shopify connection, live in days, with no checkout changes

ShopifyShopify orders Beast InsightsBeast
Chargeback rate by product last 30 days
  • Starter Bundle 1.42% 47 disputes
  • Sleep Drops 0.51% 18 disputes
  • Recovery Serum 0.38% 12 disputes
  • Daily Greens 0.22% 7 disputes
Store rate, everything combined 0.61% One product carries most of it. The store average hides that.

The join

The order, the payment and the dispute, finally in one place

Shopify holds the order and the customer. Your gateway holds the payment and the decline. The card networks hold the dispute and the alert. Each one is a separate screen, and none of them can answer the only question that matters, which is what is causing this. Beast joins all three onto the same record.

  • Every dispute keeps its order. A chargeback arrives as a card number and an amount. Beast matches it back to the Shopify order, so you see the product, the customer and the traffic source behind it.
  • Refunds counted next to chargebacks. A product with a low dispute rate and a high refund rate is not a healthy product. One report shows both.
  • Alerts measured, not just delivered. Every prevention alert is scored against what actually happened to that order afterwards.

Reads from

Shopifyyours Stripe PayPal NMI

Your Shopify orders, whichever gateways you settle through, and the RDR, CDRN and Ethoca alert feeds Beast delivers as a Visa Verifi authorized reseller.

Beast Insights matches every dispute and alert to its Shopify order

Applied to your Shopify store

Chargebacks, refunds, approvals and alerts, split by product, traffic source, customer and card brand

Days from connecting the store to the first full breakdown

Figures shown in this page’s dashboards are illustrative. Your numbers depend on your own orders, gateways and dispute history.

How it works

How does the Beast + Shopify integration work?

Beast sits above the store you already run. Nothing about your checkout, your apps or your payouts changes.

1

Connect

Beast reads your store over the Shopify Admin API, read-only. Orders, customers, products, fulfilment and payment status start flowing in. You keep Shopify Payments or whichever gateway you settle through, and you keep every app you already run.

2

Match

Every dispute, refund and prevention alert is matched back to the Shopify order that produced it. That is the step nobody else does, and it is what turns a card number and an amount into a product, a customer and a traffic source.

3

See

Your dispute rate breaks down along every line you sell on, your alerts are scored on whether they actually prevented anything, and each gateway is watched against the thresholds that decide whether it stays healthy.

The connection

What Beast reads from Shopify

Read-only, over the Shopify Admin API. No checkout change, no code on your theme, nothing to re-platform.

What it reads

  • Orders, line items and product IDs
  • Customers and order history
  • Payment status, gateway and card brand
  • Refunds, returns and cancellations
  • Fulfilment and tracking state
  • Traffic source and campaign tags on the order

How it connects

Method
Shopify Admin API
Access
Read-only
Engineering
None required
Live in
Days

What does not change

  • Your checkout and your theme
  • Shopify Payments or your gateway
  • Your payouts and your apps
  • Your Shopify workflows
  • Your data, which stays yours

Side by side

What Shopify already gives you, and what Beast adds

Shopify already reports disputes and already lets you respond to them. Here is what sits on top.

Shopify

Already in your store

  • Dispute notifications and the response window
  • Evidence submission for each dispute
  • A store-level chargeback rate
  • Fraud analysis on individual orders
  • Shopify Protect on eligible Shop Pay orders
Beast Insights

What Beast adds

  • RDR, CDRN and Ethoca prevention alerts plus representment, as a Visa Verifi authorized reseller
  • Per-alert effectiveness, so you know which alerts prevented anything
  • Disputes and refunds split by product, traffic source, customer and card brand
  • Gateway and MID health watched against monitoring-program thresholds
  • Your payments data queryable in plain English

Selling through a subscription CRM as well? sticky.io and Konnektive have their own integrations. Or see every platform Beast connects to.

The platform

What do Shopify merchants get from Beast?

Every module works from the same Shopify order history, so alerts, disputes, refunds and gateway health all describe the same store.

Prevention alerts

Beast is a Visa Verifi authorized reseller, delivering RDR, CDRN and Ethoca alerts plus representment. Each alert is matched to its Shopify order, so you refund the right one.

One alert, before the chargeback
  1. Alert receivedEthoca, order #1044208:31
  2. Matched in ShopifyStarter Bundle, repeat customer08:31
  3. Refundedno chargeback filed08:44
Alert typesRDR, CDRN, Ethoca
Billedonly when proven effective
Alert effectiveness

Most providers bill every alert they send you. Beast reports what each one did to the order behind it, and only the ones that prevented a chargeback are billable.

Where last month’s alerts ended up
Alerts received100%1,204
Prevented a chargeback52.7%635
Already refunded21.4%258
Became a chargeback anyway17.6%212
Invalid order8.3%99
Billable52.7%635
Gateway & MID health

Every gateway you settle through, watched against the thresholds that decide whether it stays healthy, including Visa VAMP and the Mastercard programs.

Gateway portfolio
Healthy5vs 4
At-risk2vs 3
Critical1vs 1
Inactive1vs 1
Dispute maturation

A dispute filed today belongs to an order placed weeks ago. Beast groups orders by the month they were approved and shows how each group’s rate fills in, so this month’s number is not read as finished when it is not.

How one month of orders matures
  1. 0 to 30 days0.24% so far39% in
  2. 31 to 60 days0.48% so far79% in
  3. 61 days and beyond0.61% finalsettled
Read this month at39% of its final rate
Same view forrefunds
AI you can ask

Ask your store’s payments data in plain English, inside Beast or from Claude, ChatGPT and Grok over MCP. Every answer comes with the numbers behind it.

Which product drove chargebacks last week?
Beast
Starter Bundle It caused 43% of new chargebacks last week, on 11% of orders.
Also ask Which traffic source refunds most? Which gateway is closest to a threshold? Which alerts did nothing last month? Is this month’s dispute rate finished?

Measured performance

Keep Shopify. Add the intelligence your payment stack is missing.

Beast is not a payment processor and never becomes one. It reads the store you already run, delivers the prevention alerts, and proves what each one was worth. Pricing stays aligned to what the platform actually prevents.

Daysto go live without a re-platform
$0platform fee on your volume
Effectivealerts only, are billable
See what your disputes are costing

Built for stores that sell more than one thing

Why does this fit Shopify businesses so well?

Because a store-level dispute rate is an average, and averages hide the thing you would act on. Every Beast report pivots along the lines a Shopify merchant already thinks in.

Chargeback % by product
Starter Bundle1.42%
Sleep Drops0.51%
Recovery Serum0.38%
Daily Greens0.22%

Same report, any lens. Pick a dimension and the breakdown follows.

Shopify runs your store

Your checkout, your products, your apps and your payouts stay where they are.

Beast does not replace Shopify, Shopify Payments, or whichever gateway you settle through. There is nothing to rip out and nothing to re-platform.

Beast explains the payments

Every dispute matched to the order, the product and the customer behind it.

Prevention alerts delivered and then measured, refunds counted alongside chargebacks, and every gateway watched against the thresholds that decide whether it stays healthy.

Talk to us

FAQ

Shopify + Beast Insights: FAQ

Does Beast Insights integrate with Shopify?
Yes. Beast connects to your store over the Shopify Admin API, read-only, and reads orders, line items and products, customers, payment status and gateway, refunds and returns, fulfilment state, and the traffic source tags on each order. There is no checkout change, no code on your theme, and no engineering work. Most stores are live in days.
What chargeback prevention tools integrate with Shopify Payments?
Prevention alerts sit on the card networks rather than on Shopify, so they work alongside Shopify Payments rather than replacing it. Beast is a Visa Verifi authorized reseller and delivers RDR, CDRN and Ethoca alerts plus representment, then matches each alert to the Shopify order behind it. You keep Shopify Payments, your payouts and your apps exactly as they are.
Shopify already reports my chargeback rate. Why add Beast?
Because a store-level rate is an average, and an average tells you there is a problem without telling you where it is. Beast splits the same number by product, traffic source, customer type, gateway and card brand, counts refunds next to chargebacks, and shows how much of the current month’s rate has actually landed yet. That is the difference between knowing your rate and knowing what to change.
Does Shopify Protect cover all of my chargebacks?
No. Shopify Protect covers two dispute reasons, an unrecognized transaction and a fraudulent transaction, on eligible Shop Pay orders that meet its fulfilment and location conditions. Item not received, duplicate charge, subscription canceled, credit not processed and product unacceptable are not covered. Shopify also states that your chargeback rate is based on all disputes customers open, so a covered dispute still counts toward the rate even when the money is returned.
Does Beast handle chargebacks for Shopify stores?
Yes. Beast is a Visa Verifi authorized reseller providing RDR, CDRN and Ethoca prevention alerts plus representment. Alerts are matched to Shopify orders automatically, and merchants are billed only for alerts proven effective in the effectiveness report.
Is Beast a payment processor? Do I have to leave Shopify Payments?
No and no. Beast is a payment performance platform, not a processor and not an acquirer. You keep Shopify as your store, keep Shopify Payments or whichever gateway you settle through, and keep your processor relationships. Beast adds the alert, measurement and reporting layer on top.
What does Beast cost for a Shopify store?
There is no platform fee on your volume. Prevention alerts are billed only when they are proven to have prevented a chargeback, and that proof is visible in the effectiveness report rather than promised. Pricing for representment is agreed up front.
Can I query my Shopify payment data with AI?
Yes. Beast is AI-native with MCP support, so you can connect Claude, ChatGPT or Grok and ask questions like “which product drove chargebacks last week?” and get answers grounded in your own order data. The same querying is available in the assistant built into the product.
Mountain vista at golden hour

See what your disputes are actually costing

Bring your Shopify store, your current dispute rate and your alert invoices. We will show you which products and traffic sources are producing the disputes, and how many of the alerts you paid for last month prevented anything. If the numbers are not there, we will tell you that too.

Talk to us about your payments