Beast's AI-powered engine matches every chargeback and refund to the Shopify order behind it, so you see which products and traffic sources keep causing them.
Read-only Shopify connection, live in days, with no checkout changes
Shopify ordersBeast
Chargeback rate by productLast 30 days
Store rate, everything combined0.61%
Starter BundleOne product carries most of it. The store average hides that.
The join
Shopify holds the order and the customer. Your gateway holds the payment and the decline. Your chargeback tools hold the dispute and the alert. Each is a separate screen, and none of them tells you what is causing your chargebacks. Beast joins all three onto the same record.
Your Shopify orders, whichever gateways you settle through, and the alert feeds from your chargeback tools.
How it works
Beast sits above the store you already run. Nothing about your checkout, your apps or your payouts changes.
Beast reads your store over the Shopify Admin API, read-only. Orders, customers, products, fulfilment and payment status start flowing in.
Live in days, nothing to install
Every dispute, refund and alert is matched back to the Shopify order that produced it, with its product, customer and traffic source.
A card number becomes an order
Your dispute rate broken down along every line you sell on, the alerts you get checked against what they prevented, and each gateway watched against its limits.
Fix the cause, not the symptom
The connection
Read-only, over the Shopify Admin API. No checkout change, no code on your theme, nothing to re-platform.
What it reads
How it connects
What does not change
Side by side
Shopify already reports disputes and lets you respond to them. Here is what sits on top, capability by capability.
| Capability | In Shopify today | What Beast adds |
|---|---|---|
| Dispute timing | A notification once the dispute is filed, with 7 to 21 days to build a response.Source | Every dispute matched to its order the day it lands, with the product, customer and traffic source behind it. |
| Fighting a dispute | Evidence submission tools. You manage the dispute process yourself. | The reason codes and products you lose most, so you fix the cause instead of fighting the same dispute again. |
| Your chargeback rate | One store-level number, and winning a dispute does not remove it from that rate.Source | The same rate split by product, traffic source, customer type, gateway and card brand. |
| Fraud screening | Fraud analysis on individual orders. | Patterns across orders: which products, traffic sources and customers keep producing disputes. |
| Reimbursement | Shopify Protect covers two dispute reasons on eligible Shop Pay orders.Source | Gateway and MID health watched against the limits that trigger a reserve.Source |
| Asking questions | Order and payment records in the admin. | Your payments data in plain English, inside Beast or from your AI assistant. |
Selling through a billing platform as well? See the sticky.io integration, the Konnektive and CheckoutChamp integration, the VRIO integration, or every platform Beast connects to.
The platform
Every product works from the same Shopify order history, so disputes, refunds, alerts and gateway health describe the same store.
Every chargeback traced to the product, traffic source and customer behind it, with the reason codes you lose most.
Chargebacks by reason code
MID-12 · 30 days
10.4Other fraud, card absent34%13.1Merchandise not received21%13.2Cancelled recurring18%4837No cardholder authorization15%4853Cardholder dispute12%Most providers bill every alert they send. Beast checks what each alert did to the order behind it, so you see which ones prevented a chargeback. How chargeback alerts work.
Alerts, last 30 days: 1,270 alerts; 76.5% stopped a chargeback; already refunded 86, became a chargeback 150, invalid order 62. $4.5K spent on 298 alerts that didn't stop a chargeback, at $15 an alert.
Every gateway you settle through watched against Visa's and Mastercard's limits, including VAMP.
Chargeback ratio by MID over 30 days against the Visa program limit: MID-12 is near the limit at 0.91%; every other MID is well under it.
A dispute filed today belongs to an order placed weeks ago. Beast shows how each month's rate fills in, so this month's number is not read as final.
How one month of orders matures: 0 to 30 days, 0.24% so far, 39% in; 31 to 60 days, 0.48% so far, 79% in; 61 days and beyond, 0.61% so far, final. Read this month at 39% of its final rate.
Ask your Shopify payments data in plain English, inside Beast or from your AI assistant. Every answer comes with the numbers behind it.
Keep what works
Beast is not a payment processor and never becomes one. It reads the store you already run, and shows what is causing your chargebacks and which alerts are worth paying for.
Built for stores that sell more than one thing
Because a store-level dispute rate is an average, and averages hide the thing you would act on. Every Beast report pivots along the lines a Shopify merchant already thinks in.
Chargeback rate by product
Same report, any lens. Pick a dimension and the breakdown follows.
Shopify runs your store
Beast does not replace Shopify, Shopify Payments, or whichever gateway you settle through. There is nothing to rip out and nothing to re-platform.
Beast explains the payments
Refunds counted alongside chargebacks, the alerts you already get measured, and every gateway watched against the limits that decide whether it stays healthy.
Yes. Beast connects to your store over the Shopify Admin API, read-only, and reads orders, line items and products, customers, payment status and gateway, refunds and returns, fulfilment state, and the traffic source tags on each order. There is no checkout change, no code on your theme, and no engineering work. Most stores are live in days.
Prevention alerts come from the card networks' programs, such as Visa's RDR and CDRN and Mastercard's Ethoca, through alert providers, and they work alongside Shopify Payments rather than replacing it. Beast does not sell alerts. It reads the alerts you already get, matches each one to the Shopify order behind it, and shows which ones prevented a chargeback.
Because a store-level rate is an average: it tells you there is a problem, not where it is. Beast splits the same number by product, traffic source, customer type, gateway and card brand, counts refunds next to chargebacks, and shows how much of this month's rate has landed yet.
No. Shopify Protect covers two dispute reasons, an unrecognized and a fraudulent transaction, on eligible Shop Pay orders. Item not received, duplicate charge, subscription canceled, credit not processed and product unacceptable are not covered. And a covered dispute still counts toward your chargeback rate, even when the money is returned.
Beast shows where your chargebacks come from, by product, traffic source, customer and gateway, so you can fix what causes them, and which of the alerts you already pay for actually prevented one. It does not sell alerts or fight disputes. See Chargeback Analytics.
No and no. Beast is a payment performance platform, not a processor and not an acquirer, and it never moves money. You keep Shopify as your store, keep Shopify Payments or whichever gateway you settle through, and keep your processor relationships. Beast adds the measurement and reporting layer on top.
The Beast Platform starts at $99 a month, billed by your payment volume, with every product on this page included. There is no setup fee, nothing to install on your theme and nothing to migrate. See pricing for the volume bands.
Yes. Ask Beast AI inside Beast, or connect Claude, ChatGPT or another AI assistant through Beast's MCP server, and ask questions like "which product drove chargebacks last week?" about your Shopify data. Every answer comes with the numbers behind it, and your data is never used to train AI models.
Work with subscription merchants? Join the Beast partner program